YRC builds dedicated outbound teams and points them at the right people — targeting refined from your own call outcomes, not a bought list and a hope. Product awareness, qualified demos or booked meetings: we run the analysis, the outreach and the reporting as one programme.
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Built for teams selling
SaaSInsuranceHome ServicesLogisticsReal EstateFinancial ServicesStaffingNot a call center that reads a script at your list. A managed outbound function — targeting, messaging, dialing, follow-up and analysis — run as one programme, and pointed at the outcome that actually matters to you this quarter.
Dedicated agents working your ICP list on a power dialer, with objection matrices built and refined around your actual offer.
We qualify against your criteria, book straight into your reps' calendars, and run the reminder sequence that keeps show rates high.
We build the list before we dial it — ICP-matched, enriched, phone-validated and DNC-scrubbed so your agents aren't burning hours on bad records.
Calls land better with air cover. We run email and LinkedIn touches on the same timeline as the dials, from one system, with one owner.
Overflow calls, after-hours answering, live chat and follow-up support — the same trained bench, pointed the other direction.
Landing pages, lead capture, nurture sequences and paid campaigns — so the outbound team is working warm ground, not frozen.
Most outbound fails on targeting and messaging long before it fails on effort. So every campaign runs an analysis loop underneath it: who responded, what they pushed back on, and which segment is actually worth the next thousand dials.
We start from your definition of a good customer, then let outcomes correct it. Segments that connect and convert get more coverage; segments that burn dials get cut. The list you finish the quarter with is not the one you started it with.
Openers, value framing and objection handling are treated as variants to be tested against real conversations rather than agreed once in a kickoff deck. What works gets rolled across the floor; what doesn’t gets retired.
Recurring pushback is analysed across the whole campaign, not remembered anecdotally by whoever took the call. When a new objection starts trending, you hear about it that week — it is usually a signal about your market, not your agents.
Reach rates move with the hour and the day, and they move differently for a clinic than for a freight broker. Dialing windows are set from your own connect data rather than a rule of thumb.
Analysis at this volume is not something a person does by reading call notes. AI does the pattern-finding across thousands of conversations; a strategist decides what to change, and tells you why.
The same loop runs whether the goal is awareness in a market that has never heard of you, qualified demos for a technical sale, or meetings on a rep’s calendar. We agree the outcome first, then instrument for it.
Every YRC engagement runs on our CRM stack. You don't wait for a spreadsheet on Friday — you open a dashboard and watch the floor work, call by call.
No six-week discovery phase. We've run this launch enough times to know exactly what it needs.
Ninety minutes on your offer, your best-fit buyer, the objections you already know, and what "qualified" means to your closers. This gets written down and signed off — it's the contract everything else is measured against.
We recruit against your vertical, not a generic pool. You interview the shortlist and approve every agent who touches your account. If someone isn't right, they're replaced — no conversation needed.
Scripts and objection matrix written, CRM pipeline configured, dialer and local DIDs provisioned, list scrubbed against DNC, calendars connected, dashboards stood up.
One week of classroom on your product, one week of nesting on live calls under a floor lead. You get the recordings from day one, so nothing about the ramp is a surprise.
Full production dialing. Weekly QA scoring, monthly script refresh, A/B tested calling windows, and a standing call with your account manager to move the numbers that matter.
Anyone can rent you a dialler. What decides the outcome is who is holding it, and what we put around them.
Nearly universal English fluency with an accent US and Canadian buyers hear as familiar — the single biggest factor in whether a cold call survives the first ten seconds.
Decades of US-facing service work. Our agents follow American sports, holidays and small talk — rapport isn't something they have to fake.
A mature night-shift workforce, not people improvising a timezone. EST through PST covered as standard, with weekend and holiday shifts available.
We treat outbound as a career track, not gig work. We hire tenured callers and pay above market to keep them — because your results live and die on who's holding the phone.
There is no single number, because a single agent dialling SMB roofing contractors and a three-seat team selling $80k enterprise software are not the same job. Tell us what you’re selling and to whom, and you’ll have real numbers within one business day — not a form-fill sequence.
Inside one business day, in writing.
Two minutes. No sequence, no drip campaign.
Bring your numbers to the call.
Fourteen days from signed agreement to first production dial. That covers the strategy workshop, agent selection, script and CRM build, and the two-week training-and-nesting ramp running in parallel. Rush launches are possible for an additional fee if you already have a list and a script.
Dedicated. Your agents work your account only, on your shift block, in your CRM, using your email signature. You interview and approve each one. Shared-pool pricing exists for inbound and answering work, and it's priced separately.
We replace them, at our cost, and you aren't billed for the ramp of the replacement. On Revenue Engine there's a 4-hour SLA on unplanned absence — a trained backup from your account bench picks up the shift the same day.
Either of us. Most clients start with their own data and add our list-building once they see which segments actually convert. If you'd rather we own it end to end, data enrichment is included on Revenue Engine and available as an add-on on any tier.
Every list is scrubbed against national DNC registries and your internal suppression list before a single dial. Calls are recorded with the required disclosures, agents are trained on TCPA basics, and consent and opt-out state is tracked on the record in the CRM.
Yes, after a 90-day pilot. Before that neither of us knows your real connect and conversion rates, so a performance-only price is a guess for both sides. Most clients land on our hybrid model — a lower monthly base plus a fee per qualified appointment. See the pricing page for the numbers.
Three months to start — that's roughly how long it takes for outbound data to mean anything — then month-to-month with 30 days' notice. No multi-year lock-in, and no auto-renewing annual terms.
We do. Agencies and consultancies resell YRC seats under their own brand at 10+ units, at 25–35% off rack rate, with reporting branded to you. Ask about the reseller programme on your strategy call.
Thirty minutes. We'll map your ICP, size the opportunity honestly, and show you a live client dashboard. If outbound isn't the right lever for you, we'll say so.
Or call us directly on (301) 973-6277